Terms & Conditions

1. About us

These terms apply to services supplied by BR Tinting and Wrap, Unit 1B, Poleberry, Waterford, X91 WKR8, Ireland. Phone: 083 433 2095. We do not currently publish a business email address. You may contact us through the formal contact methods available on this website or by phone.

2. Estimates, quotations and contracts

The website quick estimate provides starting guide prices only and is not a binding quotation or booking. The final scope, price, materials, timing and vehicle condition must be reviewed and agreed with BR Tinting and Wrap. A service contract is formed only when we confirm those details and the customer accepts the booking terms. Before a contract is concluded, the customer will be given the total price or a clear method for calculating it and any material information relevant to the service.

3. Booking deposit

Where a deposit is required, it is 20% of the agreed service price. A booking is secured only when the deposit has cleared and we have confirmed the booking. Materials are normally ordered or purchased within approximately 72 hours after booking confirmation.

If a customer cancels the service completely after materials specific to that job have been ordered or purchased, we may retain part or all of the deposit only to cover costs or losses reasonably incurred because of the cancellation. Any amount retained will be proportionate and will not unjustifiably exceed those reasonable costs or losses. This does not affect statutory consumer rights.

4. Rescheduling and commercial cancellation policy

Rescheduling means changing the agreed service date. Cancellation means ending the booking completely. We ask for at least 7 days' notice for either. We will try to accommodate a new date subject to availability. We do not impose an additional cancellation penalty. Where job-specific materials have already been ordered, the proportionate deposit rule in section 3 may apply to a complete cancellation.

This commercial 7-day notice policy does not replace any statutory cancellation or withdrawal right that applies to the particular contract.

5. Distance and off-premises contracts

Depending on how and where a consumer contract is concluded, Irish law may provide a statutory right to cancel without giving a reason. A qualifying distance contract concluded online or by telephone normally has a 14-day cancellation period. Certain qualifying off-premises contracts, including some doorstep contracts, may have a 30-day period. These rights and their exceptions depend on the circumstances of the specific contract; they do not automatically apply to every booking and are not automatically excluded from BR Tinting and Wrap services.

If a statutory withdrawal period applies and the customer expressly asks us to begin a service during that period, we will record that request where required. If the customer then validly cancels after work has begun, the customer may, where the law permits, owe a proportionate amount for the service supplied up to cancellation. We do not use a general waiver of statutory rights.

6. Customer and vehicle information

The customer must provide accurate information, have authority to approve work on the vehicle, disclose existing damage, repairs, resprays, coatings and film, and follow reasonable preparation and aftercare instructions. Existing vehicle condition can affect adhesion, removal and appearance. Any vehicle-specific limitation should be explained and agreed during assessment.

7. Service standards and statutory remedies

We will supply the agreed service in conformity with the contract and applicable Irish law. If a service does not conform to the contract, statutory remedies may include bringing the service into conformity, a proportionate price reduction, termination and a refund, where the relevant legal conditions are met. Nothing in these terms excludes or restricts mandatory rights under the Consumer Rights Act 2022 or other applicable law.

8. Installation and material warranties

BR Tinting and Wrap does not provide a separate commercial installation warranty unless expressly stated in writing. This does not affect statutory rights where the installation or service does not conform to the contract.

A commercial warranty for film or another material, if available, depends on the manufacturer, the specific product and the applicable manufacturer warranty conditions. No warranty duration is promised unless confirmed for that product in writing. A manufacturer warranty is additional to, and does not replace, statutory consumer rights against the trader where those rights apply.

9. Window film and legal compliance

Vehicle glass and film must comply with applicable Irish road traffic requirements. Suitability may require measurement and assessment before installation. Website imagery and samples are illustrative because appearance varies with lighting, glass and screen display.

10. Complaints

Contact us through the formal contact methods available on this website or phone 083 433 2095. Please provide enough information to identify the booking or service, vehicle, relevant date and nature of the problem; unnecessary personal information is not required. We aim to acknowledge and respond to complaints within 28 days. This is our response target, not a deadline for making a complaint, and it does not limit statutory rights or other remedies.

11. 20% promotion

The 20% promotion runs from 1 August 2026 to 30 September 2026, inclusive. It applies only where a service is expressly displayed as eligible during that period. No additional service eligibility or exclusion is implied by these terms. The final scope and price remain subject to the quotation and contract process in section 2.

BR Tinting and Wrap may amend or withdraw the promotion where reasonably necessary, subject to applicable law. A change will not retrospectively disadvantage a promotion already incorporated into an accepted booking or contract unless legally permitted. Statutory consumer rights are unaffected.

12. Liability and fair terms

Nothing in these terms excludes liability or a remedy where exclusion would be unlawful. Any decision or change we make under these terms will be exercised reasonably, for a legitimate reason and consistently with the contract and applicable law. If a provision is found unenforceable, the remaining provisions continue to apply so far as legally possible.

13. Governing law

These terms are governed by Irish law. Consumers retain mandatory rights and access to remedies available under Irish and EU law.